General Contracts are made and accepted subject to the following terms and conditions. Placing an order with Real Oasis verbally, by phone, Internet, or any other method of communication constitutes you having read, understood and agree to the following terms and conditions.
Please make sure that you read the following terms & conditions. If you are unsure about any aspect of our terms and conditions, you are advised to consult your legal representative to seek clarification and before any work commences.
Real Oasis means Real Oasis, company office – 19 Station Road, Weaverham, Cheshire, CW8 3PY
The Client means any person, persons, company or organisation placing an order, in any form, with Real Oasis.
The client shall provide water and electricity at no charge to Real Oasis.
The client shall provide access to site during normal working hours and storage space for materials during the contract progress.
Any addition and/or alterations to the schedule shall be properly treated as variations and subject to written instructions.
Real Oasis is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to Real Oasis in writing or apparent on visual inspection.
Maintenance is not included in the contract unless specified.
We reserve the right to change these terms and conditions at any time.
All prices include VAT, unless expressly stated otherwise price quotations are
valid for a period of 28 calendar days after which time they may be subject to alteration. Where quotations are based on details provided by The Client, such quotations are subject to the accuracy of those measurements and/or information.
Any variation to the prices quoted as a result of government taxes and levies will be the express responsibility of the Buyer.
Unless otherwise expressly agreed in writing by Real Oasis, The Client will pay within 30 days of the invoice date submitted by Real Oasis. If payment of the price or any part thereof is not made by the due date, Real Oasis shall be entitled to charge interest on all outstanding amounts at the rate of 4% per annum above the current bank base rate, occurring daily until final settlement; to insist on payment in advance of delivery for any outstanding goods until all outstanding debts are settled, without incurring any liabilities or penalties for delay to or non-delivery of these goods.
The ownership of any goods delivered by Real Oasis shall only transfer to The Client when all outstanding monies owed to Real Oasis have been paid in full. Until such payment is made, the goods should be maintained as delivered to The Client. Real Oasis reserves the right of entry to the Buyer's premises to recover the goods in the event of default by the Buyer. All risks for such goods shall pass on delivery and The Client shall insure against such risks. The Client shall pay all accounts in full and shall not exercise any rights to setoff or counterclaim against any invoice submitted by Real Oasis.
In the event of non-payment, Real Oasis reserve the right to remove any/all items and payment for this will be added to the outstanding amount.
Natural products may show some colour & size variations.
We are not able to accept responsibility for the well-being and maintenance of living plant material, including turf, following practical substantial completion unless a maintenance contract is in existence.
If necessary, we reserve the right to substitute any plant with another of equal value and growth/habitat/colour in accordance with the specification. The substituted plants will be agreed by mutual consent.
After practical substantial completion, we are not able to accept responsibility for any damage through the elements, including drought, winds, rain and frost to any material(s) including plants.
Upon practical substantial completion the responsibility for the care and watering of all plants, lawns, etc., is handed over to the client and will require regular attention until established.
Rain and/or severe weather conditions, including drought, may cause the delay of the start date of the contract and Real Oasis accept no liability in the event that weather causes a project to be delayed or overruns.
Delays caused by other companies on site may cause work to be rescheduled and charges may be made in certain circumstances.
The Client is responsible for obtaining all necessary planning permission and local authority consent and permissions for any work carried out. In carrying out any work Real Oasis will assume that the necessary consents and permissions have been obtained and accepts no responsibility whatsoever in the event that they have not.
It is the responsibility of the Client to ensure we are made aware of any special/statutory Bylaws/Conditions/Permissions that may be involved.
Except as otherwise expressly mentioned in these conditions Real Oasis shall have no liability of any kind whatsoever to The Client in respect of loss or damage whether direct, indirect or consequential, suffered by The Client whether in contract of negligence or otherwise in respect of any goods supplied or work done by Real Oasis.
Where Real Oasis agrees to provide a specifically designed plan, The Client agrees to check the accuracy and suitability of the plan.
Real Oasis will do all that it reasonably can to meet the date given for delivery. In the case of unforeseen circumstances, beyond the reasonable control of Real Oasis, Real Oasis may not be able to do so. In such circumstances, Real Oasis will contact The Client and agree an alternative date. The Client will also do all that they reasonably can to enable the delivery to take place on the given date. In the unforeseen circumstances beyond the reasonable control of The Client, The Client may not be able to do so. In such circumstances, The Client will contact Real Oasis and agree an alternative date.
Any complaint of short delivery or of damage to goods in transit must be notified within three days of receipt of goods and confirmed in writing at that time by The Client to Real Oasis and any complaint or failure to deliver goods invoiced must be so notified within ten days of the date of invoice.
It shall be the Buyer's duty to inspect, examine and test the goods before use and to satisfy themselves of their fitness for any purpose for which they are intended to be used.
Any description of the goods has been given by way of identification only and the use of such description shall not constitute a sale by description. Any samples shown to The Client are exhibited solely to enable The Client to judge the quality of the bulk and does not constitute a sale by sample.
As soon as Real Oasis has delivered the goods, The Client will be responsible for them. The Client is responsible for checking the quantity and informing us of any breakages and/or shortfall in the delivered order. You must advise Real Oasis by telephone immediately and give Real Oasis written notice within three working days of unloading of any claim for shortage or damage.
The performance of all contracts is subject to variations of cancellation by Real Oasis owing to any Act of God, War, Strikes, Government Regulations or Orders, National Emergencies, Lockouts, Fire, Flood, Drought, Tempest of any other cause beyond the control of Real Oasis owing to any inability of Real Oasis to procure materials or articles required for the performance of the contract and Real Oasis shall not be held responsible for any inability to deliver caused by such contingency.
When you need to hire special plants for your events or you need stunning floral displays contact Real Oasis 07929 12 13 47 OR 01606 851740 - But don't take our word for it have a look at our client list. VAT Registration no: 889 6572 42 - updated Real Oasis 12-09-08
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